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See AssistLayer in Action

Explore every feature of our AI-powered customer support platform. Click on any capability below to see how it works.

AI Knowledge Training

Train your AI on YOUR business data

AssistLayer uses Retrieval Augmented Generation (RAG) to provide accurate, context-aware responses based on your actual business data.

How It Works

1
Upload
Add documents, URLs, or connect integrations
2
Process
AI extracts, chunks, and vectorizes content
3
Store
Embeddings saved to secure vector database
4
Search
User queries matched to relevant knowledge
5
Generate
LLM creates accurate response with citations

Data Ingestion

  • Upload PDF, DOCX, TXT, and CSV documents
  • URL and website crawling
  • Notion integration (OAuth 2.0)
  • HubSpot CRM sync (OAuth 2.0)
  • Add manual Q&A pairs for precise control
  • Knowledge snippets for reusable info

Intelligent Processing

  • Automatic text extraction and chunking (500 tokens)
  • Vector embeddings using OpenAI text-embedding-3-small
  • Semantic storage in Qdrant vector database
  • Per-organization data isolation for security

AI Training Tools

  • Manual Q&A: Define exact question-answer pairs
  • Knowledge Snippets: Reusable information blocks
  • Keyword Synonyms: Map variations to standard terms
  • Chat Corrections: Improve from real conversations
  • Unanswered Questions: Dashboard to identify gaps

No credit card required. Setup in under 5 minutes.