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Case Studies

Customer Success Stories

See how leading companies across industries are transforming their customer support with AssistLayer.

TechCorp Solutions

Software & Technology

How TechCorp Reduced Support Tickets by 70%

TechCorp implemented AssistLayer to handle tier-1 support queries, resulting in dramatic improvements in response times and customer satisfaction.

Ticket Reduction

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GlobalRetail

E-commerce

Scaling Customer Support During Peak Season

GlobalRetail used AssistLayer to handle 10x traffic during Black Friday without adding support staff, maintaining quality across all channels.

Resolution Rate

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FinanceHub

Financial Services

Automating Compliance-Ready Customer Support

FinanceHub deployed AssistLayer with strict compliance requirements, achieving regulatory approval while improving support efficiency.

Compliance Rate

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HealthPlus

Healthcare

Patient Support Transformation with AI

HealthPlus leveraged AssistLayer to provide 24/7 patient support for appointment scheduling and health information queries.

Patient Satisfaction

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EduLearn

Education

Supporting 50,000 Students with AI

EduLearn implemented AssistLayer to answer student queries about courses, enrollment, and campus resources at scale.

Students Served

Staff Hours Saved

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TravelGo

Travel & Hospitality

Multi-Channel Support Across 20 Countries

TravelGo deployed AssistLayer across WhatsApp, Messenger, and web to support travelers worldwide in multiple languages.

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