Transforming Customer Support
With Intelligent AI
We're on a mission to empower businesses of all sizes with AI-powered customer support that's intelligent, efficient, and always available.
Our Story
AssistLayer was founded in 2023 by Snit Freeman (also known as Olakulehin Emmanuel) with a simple observation: customer support teams were drowning in repetitive queries while customers waited hours for simple answers.
Drawing from years of experience in technology and a passion for solving real-world problems, the vision was clear—build an AI platform that truly understands context, learns from every interaction, and seamlessly integrates with existing workflows.
Today, AssistLayer is poised to power customer support for businesses worldwide, from ambitious startups to growing enterprises, helping them save countless hours while delighting their customers.
Our Values
The principles that guide everything we do at AssistLayer.
Innovation First
We push the boundaries of AI technology to deliver cutting-edge solutions that transform customer support.
Customer Obsessed
Every feature we build starts with understanding our customers' needs and ends with exceeding their expectations.
Trust & Security
We handle sensitive data with the utmost care, implementing enterprise-grade security at every level.
Speed & Efficiency
We believe in rapid iteration and continuous improvement to stay ahead in the fast-moving AI landscape.
Meet Our Founder
The visionary behind AssistLayer.
Snit Freeman
Founder & CEO
Full-stack developer and AI/ML innovator with a strong background in building intelligent, data-driven applications. Skilled in designing end-to-end systems—from scalable backend architectures to modern frontend interfaces—and developing machine learning models for real-world automation and decision support. Holds a master's degree in Computer Science from Brunel University London, with professional certifications in machine learning and full-stack development. Known for blending technical depth with practical problem-solving to create cutting-edge solutions in AI, automation, and digital product engineering. Also recognized professionally as Olakulehin Emmanuel in various business and academic environments.
Our Journey
Key milestones in our mission to transform customer support.
Company Founded
AssistLayer was founded with a vision to democratize AI-powered customer support
Platform Development
Built the core RAG pipeline, multi-LLM support, and enterprise features
Official Launch
Launched AssistLayer with multi-channel support and workflow automation
Ready to Transform Your Customer Support?
Join the growing number of businesses using AssistLayer to deliver exceptional customer experiences with the power of AI.